Last updated: 24 September 2026
Request deletion without the app
Email privacy@docarith.com with the subject “Docarith Cloud account deletion”. Send the request from the email address associated with your Docarith Cloud account if you can. If you cannot access that address, explain this without sending sensitive records. We may ask for reasonable proof that you control the account before deleting hosted data.
Do not include your password, Cloud Recovery Code, authentication tokens, complete backup files or customer records in the request. This email route works without reinstalling Docarith. We will handle verified requests within the period required by applicable law.
Delete from the app
If you are signed in, open Settings > Cloud Backup > Delete cloud account. Confirm the action and complete the protected device authentication step. Create a local backup first if you need to keep a copy of your business records.
What deletion covers
Successful account deletion removes the Docarith Cloud account, encrypted backups stored for that account and associated hosted account metadata. Local business records on your device remain until you delete them separately. Exported files, printed documents and copies you shared with others are outside the cloud account and need to be managed at their respective destinations.
Limited information may be retained where required by law or needed to resolve a pending security, dispute or legal matter. See the Privacy Policy for more about retention and privacy requests.